Privacy Policy
Effective Date: October 7, 2025
Company Name: Convertiply Tech Private Limited
Contact Email: [email protected]
1. Introduction
Convertiply Tech Private Limited (“Convertiply Tech,” “we,” “our,” or “us”) develops and publishes mobile applications (“Apps”) available on Google Play Store and Apple App Store.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Apps, websites, or related services (collectively, the “Services”).
By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue using our Services immediately.
2. Information We Collect
We may collect the following types of information to improve functionality, security, and user experience.
2.1. Personal Information
We may collect personally identifiable information that you voluntarily provide, such as:
- Name, email address, and phone number (e.g., for support or account creation)
- Payment details (processed securely by Google Play, Apple, or third-party gateways — we do not store credit card data)
- User-generated content (e.g., text, feedback, images)
2.2. Non-Personal Information
We automatically collect non-identifiable data to analyze and improve our services, including:
- Device information (model, OS version, unique device identifiers)
- App usage statistics (frequency, feature usage)
- Log data (IP address, crash reports, app performance metrics)
- Advertising identifiers (e.g., Android Advertising ID, Apple Identifier for Advertisers)
2.3. Location Information
Some apps may request access to your approximate or precise location to provide relevant features (e.g., local content, recommendations). You can disable this permission anytime in your device settings.
3. How We Use Your Information
We may use collected information to:
- Provide and maintain our Apps and services
- Improve app performance, features, and usability
- Personalize your user experience
- Send updates, promotional materials, or important notices (only if you’ve opted in)
- Conduct analytics, debugging, and research
- Enforce our Terms of Service and comply with applicable laws
We do not sell or rent your personal information to third parties.
4. Data Sharing and Disclosure
We may share your information only in the following circumstances:
- With Service Providers: We may use trusted third-party vendors for analytics, payments, crash reporting, or push notifications.
- For Legal Reasons: If required by law, subpoena, or government request.
- For Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- With Your Consent: When you explicitly agree to share your data for a specific purpose.
All partners are contractually bound to handle your data securely and only as per our instructions.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Non-personal, anonymized data may be retained indefinitely for analytics and service improvement.
6. Security of Your Information
We implement strong security measures, including:
- Encrypted data transmission (HTTPS/TLS)
- Restricted internal access to personal data
- Secure storage systems and regular audits
However, no method of transmission over the internet is 100% secure. You use our Apps at your own risk.
7. Children’s Privacy
Our Apps are not intended for children under the age of 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us immediately for deletion.
8. Your Rights and Choices
Depending on your region, you may have the following rights:
- Access: Request a copy of your data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Restriction/Objection: Restrict or object to certain processing
- Data Portability: Receive a copy of your data in a portable format
You can exercise these rights by contacting us at [email protected]
9. Advertising and Analytics
Some of our Apps may use third-party SDKs (e.g., Google AdMob, Firebase, Meta Audience Network) to show ads or track analytics.
These services may collect anonymous identifiers to deliver relevant ads or measure performance.
You can opt out of personalized advertising by:
- Android: Settings → Google → Ads → Opt out of Ads Personalization
- iOS: Settings → Privacy → Apple Advertising → Limit Ad Tracking
10. Third-Party Links
Our Apps may contain links to third-party websites or services not operated by us.
We are not responsible for the content or privacy practices of these third parties. We encourage you to review their policies before interacting with them.
11. Cross-Border Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
12. Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be reflected with an updated “Effective Date” at the top.
Significant changes will be communicated through in-app notifications or updates to our website.
13. Legal Disclaimer
While we take all precautions to protect your data, we cannot be held liable for unauthorized access, hacking, or data breaches beyond our reasonable control.
Use of our Apps constitutes acceptance of all terms herein.
14. Contact Us
For questions, concerns, or data-related requests, please contact:
Convertiply Tech Private Limited
📧 Email: [email protected]